Privacy Policy – SyncTag
SyncTag respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect information when you use our Lost & Found services.
1. What information we collect
When you use a SyncTag product or submit a form on our website, we may collect the following information:
- Name
- Email address
- Phone number
- Address (optional)
- SyncTag / Tag ID
- Information submitted in a “Report Found Item” form
2. How we use this information
We only use your information for the following purposes:
- To link a SyncTag to its owner
- To notify an item owner when their item has been found
- To allow communication between the finder and the item owner
- To provide customer support
We do not use this information for marketing without your consent.
3. Who your information is shared with
- SyncTag (site administrators)
- The registered owner of the item (finder details only, for return purposes)
We do not sell, rent, or trade personal data to third parties.
4. How long we keep your information
Personal data is kept only as long as necessary to complete the lost & found process or meet legal requirements.
5. Data security
We take reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, or misuse.
6. Your rights
Under UK GDPR, you have the right to:
- Request access to your data
- Request correction or deletion
- Object to or restrict processing
To make a request, contact us using the details below.
7. Contact details
If you have any questions about this policy or your data:
Email: notify@synctag.shop
Website: https://synctag.shop
Last updated: February 2026